We thoroughly inspect every item that comes from our company. We look for flaws and imperfections before our heat press process, and we also inspect after each garment is pressed. We give a third inspection before your item(s) is/are packaged, and do not knowingly ship defective products.

If you have an issue with the quality of your garment and if we determine that it was because of us, we will replace your item at our expense. If it was not our doing, we will not refund, or replace the item.

Paul's Pizza Dust is always the same awesome mixture of herbs and seasonings, and nothing changes (don't fix it if it ain't broken, right?) With that said, no refunds or exchanges will be offered unless absolute proof can be supplied that may change our minds.

Legend-X Guitars will be built from guitar kits, only with the best possible electronics and hardware for its price range. All guitars will be shipped after a battery of tests, meaning that someone will shred on your axe before you got it, JUST to make sure that when you shred it, it is worthy of your shredding. We will be absolutely sure to ship your guitar with the most careful attention to preservation and survival as possible. With Legend-X Guitars, we want to try to give our customers some higher end attributes without the higher end price. A great sounding instrument without a whole lot of fussing with it.

If there is an issue with your guitar that happened during shipping, we will work with you to resolve that problem while we collect our insurance from the delivery company. If there is an issue that occurred while you have had possession of your guitar, after you have inspected and confirmed its condition, it is all on you.

When you receive your guitar, you will have 24 hours to fill out our shipment confirmation report where you will inspect your instrument, play your instrument, and then confirm that your instrument is to your liking. Once you have filled that out, Legend-X is no longer responsible for any damage that may have happened during shipping.

If you choose not to fill out the shipment confirmation report within 24 hours of delivery, Legend-X carries absolutely zero responsibility for your guitar, no matter the condition. We look forward to serving your guitar collection needs in the near future.

Electronic Components are covered by the manufacturers' warranties, and if anything goes wrong with any of those components, we will direct you to their warrantee department. Legend-X is not responsible for other companies' products.

Legend-X is operated by Buckeye Enterprises of Fairport LLC. All rights reserved.

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